Some types of RAW files show "thumbnail failed" error for preview and lack metadata
Frase
Heya again! We've also fixed this (we think!) - we tested this on a few RAF files we were able to get our hands on and successfully got metadata and visual previews to display. When the latest build releases today / tomorrow we'd love to hear if this works for you (you may have to rescan for it to capture the images + metadata this time around). To quickly explain, we think the main issue here is that we weren't allowing DriveVault enough time to get inside the RAF files and find the JPG preview. It was timing out and skipping past the file. Because it had failed to extract a thumbnail, it would also mark the file as failed and auto-skip metadata extraction. We've simply increased the time we allow it to read into the RAF files and told it to still extract metadata even if the thumbnail extraction fails. So hopefully, this should all be good to go now!